WGB

So that there are never any "nasty surprises" with us, we also have WGB in addition to the GTC. In the form of 10 rules that you and we follow. It is possible to achieve a great result and get by without courts.

1. We are committed to analyzing your needs and requirements holistically and in depth
2. We undertake to disclose the costs of the products and services before the start of the work in the form of a detailed offer
3. We are committed to testing our products for quality and reliability in-house
4. We undertake to disclose all security gaps and current regulations to you and to present them to you
5. We are committed to honest, timely and punctual invoicing of the work
6. You are committed to open and honest dealings with our employees
7. You undertake to cooperate in the analysis of holistic security and IT consulting
8. You undertake to check our offer for yourself with regard to your budgeting and liquidity
9. You undertake to acknowledge and dutifully pay for any additional work agreed with the fitter
10. You undertake to deal honestly with defects and errors in hardware and software and inform us of them

Explanation:

What are value-based business conditions? Why do we have something like this? The basic idea of an entrepreneur is the goal that his customers use products and services, pay a sum of money for them and "that's it" - NO, the goal is that the customers purchase the products and services they need that provide them with added value.

We want you to get security, control and a functioning IT system from us and that gives you the added value that you need, require and appreciate and we expect you to be prepared to pay us for our concepts, ideas, products and also the hours worked.

Status of WGB 09.03.2014 written by Peter Gräf, Managing Director of GRAEF Informationstechnologie GmbH with many thanks to Rene Zimmer from the Zimmer Group - he has been working on the basis of WGBs for a long time.